Responsible Gaming
Gaming Should Be Entertainment
At csrmart.in, we are committed to promoting responsible gaming practices. Gambling should be viewed as a form of entertainment only, not as a way to earn money or solve financial problems. It is important to gamble within your means and to understand that the house always has an advantage.
Please read this information carefully and reach out for support if you or someone you know is struggling with gambling habits.
Age Verification
Gambling is only permitted for individuals who are 18 years of age or older, or those who have reached the legal age of majority in their respective jurisdiction within India.
By accessing Parimatch through csrmart.in, you confirm that you meet the minimum age requirement and that gambling is legal in your region.
Warning Signs of Problem Gambling
Recognizing the warning signs of problem gambling is the first step toward getting help. If you experience any of the following, please seek assistance immediately:
- Chasing losses — continuing to gamble to recover money you have lost
- Spending more time and money on gambling than intended
- Hiding gambling activity from family or friends
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, school, or personal responsibilities due to gambling
- Lying about the amount of time or money spent gambling
- Experiencing relationship problems related to gambling
- Using gambling as an escape from stress, anxiety, or depression
- Failed attempts to reduce or stop gambling
Self-Help Tools & Responsible Gaming Features
Parimatch provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a limit on the maximum amount of money you are willing to lose
- Session Time Limits: Set automatic reminders or session cutoffs to prevent extended gambling sessions
- Reality Checks: Enable pop-up notifications at regular intervals to remind you how long you have been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from Parimatch and other participating gambling platforms
Contact Parimatch customer support to activate any of these tools on your account.
Support Organizations & Resources
If you are struggling with problem gambling, help is available. Please contact one of the following organizations:
India
- All India Institute of Mental Health (AIIMH): Premier mental health resource offering counseling and support services
- Gamblers Anonymous India: Peer support groups and counseling for problem gamblers and their families
- iCall: Mental health support helpline available 24/7 — Call: 9152987821
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk — Free counseling and support services
- GamStop (United Kingdom): www.gamstop.co.uk — National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — Free counseling and information
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Research and support resources
- National Council on Problem Gambling (United States): www.ncpgambling.org — Helpline: 1-800-522-4700
If You Need Help
If you or someone you know is experiencing problems with gambling, please take action today. There is no shame in seeking help — professional counselors and support groups are available to assist you in regaining control.
Reach out to one of the support organizations listed above or contact a mental health professional in your area.
Remember: Gambling should only ever be entertaining. If it is causing harm, it's time to seek support.